Dulux Decorator Centre 360 Expert support for professional contractors

From paints to woodcare to specialist products, whatever you need to complete the job, we have it in store or ready for speedy delivery.

We’re constantly adding to our range too, and now stock specialist paints from Zinsser, Coovar, International, Flexcrete and Osmo. If there’s ever something you need that we don’t stock, we’ll try to get it for you.

Thanks to regular feedback from customers, we constantly update our product range. For example, we recently reformulated Dulux Trade Diamond Matt to make it more sustainable and more durable.

Get access to support at every stage of your project when you join Dulux Decorator Centre 360.

Our specification support team can advise you on the correct preparation, and help you choose products suitable for the location, environment, and substrate type. We can provide a full site report to help you identify tricky surfaces and give your client an idea of maintenance cycles. Our technical representatives can even visit you on-site, or at pre-contract meetings, to give you and your client peace of mind.

If you need support on the go, our experts can help you solve issues over the phone. Or, one of our technicians can visit the site and reassure your client of the next steps.

We’ve joined up the way we manage your account with us. You have one single point of contact, plus the expertise of over 1,200 retail colleagues at your disposal.

Your Account Manager is there to support the needs of your business. They coordinate our teams to bring you the expertise you need – from advice on specification and business development to technical support and liaising with our store network.

With a dedicated person looking after your account, you can be sure you’ll get what you need, where and when you need it.

With over 230 stores nationwide, we're here for you wherever your work takes you.

Plus, some London stores open from 5:30am. And you can always use our speedy delivery options if you need to save time.

We’ve also made sure our most popular products are always in stock, ready for dispatch as soon as you order.

Order before 9.30am and we’ll get what you need to you the same day, free of charge. Or, with our RAPID service*, you can get delivery within two hours of placing your order. We also have Collection Lockers available in 156 stores, so you can collect at a time that’s convenient for you or your team, 24/7.

Placing orders and managing your account is easy. Our systems are set up so that you can do business your way. Whether you place your order in Derby or Dundee, you get the same seamless experience. You can order in-store, call our priority order line, send an email order, or order our website 24/7. You can check our website for stock levels before you order, too and be confident that we’ve got what you need.

Thanks to valuable customer feedback, we now have these features on our website to make managing your account easier:

• Place orders and pay invoices
• See previous orders and invoices
• Keep an eye on your credit limit
• View your customised price list
• Manage pallet agreements

To run your business successfully, you must be on top of your costs. With Dulux Decorator Centre 360, you get the same preferential prices you had on Contract Direct.

We also work with you to understand your needs for each project.

Your tailored price list shows you exactly what you’ll pay for each product, and how much you’ll save for volume. We also give you a credit account with 30 days credit* and payment by Direct Debit.

Plus, we’re the only decorating merchant who rewards you with Nectar points every time you shop. You get 2 Nectar points for every £1 ex. VAT you spend with us. Spend your points balance on anything from fuel at Esso and food shopping at Sainsbury's, to trips away with Nectar hotels.