Dulux Decorator Centre 360 Expert support for professional contractors
A comprehensive range of products
From paints to woodcare to specialist products, whatever you need to complete the job, we have it in store or ready for speedy delivery.
We’re constantly adding to our range too, and now stock specialist paints from Zinsser, Coovar, International, Flexcrete and Osmo. If there’s ever something you need that we don’t stock, we’ll try to get it for you.
Thanks to regular feedback from customers, we constantly update our product range. For example, we recently reformulated Dulux Trade Diamond Matt to make it more sustainable and more durable.
Services, specification and support
Get access to support at every stage of your project when you join Dulux Decorator Centre 360.
Our specification support team can advise you on the correct preparation, and help you choose products suitable for the location, environment, and substrate type. We can provide a full site report to help you identify tricky surfaces and give your client an idea of maintenance cycles. Our technical representatives can even visit you on-site, or at pre-contract meetings, to give you and your client peace of mind.
If you need support on the go, our experts can help you solve issues over the phone. Or, one of our technicians can visit the site and reassure your client of the next steps.
One easy point of contact
We’ve joined up the way we manage your account with us. You have one single point of contact, plus the expertise of over 1,200 retail colleagues at your disposal.
Your Account Manager is there to support the needs of your business. They coordinate our teams to bring you the expertise you need – from advice on specification and business development to technical support and liaising with our store network.
With a dedicated person looking after your account, you can be sure you’ll get what you need, where and when you need it.
A big store and delivery network
With over 230 stores nationwide, we're here for you wherever your work takes you.
Plus, some London stores open from 5:30am. And you can always use our speedy delivery options if you need to save time.
We’ve also made sure our most popular products are always in stock, ready for dispatch as soon as you order.
Order before 9.30am and we’ll get what you need to you the same day, free of charge. Or, with our RAPID service*, you can get delivery within two hours of placing your order. We also have Collection Lockers available in 156 stores, so you can collect at a time that’s convenient for you or your team, 24/7.
*There’s a charge for this service.
Ordering and accounts
Placing orders and managing your account is easy. Our systems are set up so that you can do business your way. Whether you place your order in Derby or Dundee, you get the same seamless experience. You can order in-store, call our priority order line, send an email order, or order our website 24/7. You can check our website for stock levels before you order, too and be confident that we’ve got what you need.
Thanks to valuable customer feedback, we now have these features on our website to make managing your account easier:
- Place orders and pay invoices
- See previous orders and invoices
- Keep an eye on your credit limit
- View your customised price list
- Manage pallet agreements
Pricing centred on you
To run your business successfully, you must be on top of your costs. With Dulux Decorator Centre 360, you get the same preferential prices you had on Contract Direct.
We also work with you to understand your needs for each project.
Your tailored price list shows you exactly what you’ll pay for each product, and how much you’ll save for volume. We also give you a credit account with 30 days credit* and payment by Direct Debit.
Plus, we’re the only decorating merchant who rewards you with Nectar points every time you shop. You get 2 Nectar points for every £1 ex. VAT you spend with us. Spend your points balance on anything from fuel at Esso and food shopping at Sainsbury's, to trips away with Nectar hotels.
*Check your documentation for our terms and conditions when you sign up.
Dulux Academy: Lift the lid on your team’s potential
Through Dulux Academy@Dulux Decorator Centre, you can equip your teams and apprentices with the skills and expertise they need at every stage of their careers. With multiple locations to choose from, and online training available too, you can maximise the potential of your teams with our industry-leading training courses.
Sustainable Bulk Packaging Trial
Waste reduction is a key priority for clients and contractors. So, the Dulux Decorator Centre specification team are piloting bulk packaging for larger commercial projects. Instead of supplying paint in individual 10L containers, which can lead to a lot of plastic waste, we’re trialling more sustainable, 170L reusable containers.
Tap into our expertise
Sustainability: Helping you make greener choices
It’s important to stay informed about the latest sustainable standards. Read this article to see the range of solutions we can offer to help you reduce your environmental impact and meet client environmental goals.
How to train and upskill your workforce
Concerned about the skills shortage within the industry? Want to ensure your staff can achieve the highest standards? Learn about the in-person and virtual training support AkzoNobel provide nationwide.
How Dulux Decorator Centre can support you
We’re ready to help you from specification to supply. Whether it’s effortless account management or an extensive range of products, explore the benefits of having Dulux Decorator Centre by your side at every stage of your project.
Mould: Tackling the rising problem in social housing
Mould is an unsightly and unhealthy problem that affects many households. This article reveals the latest findings on mould in social housing, top products to use to prevent mould, and how to advise your clients about mould.