How Dulux Decorator Centre Can Help You

At Dulux Decorator Centre, we offer a seamless customer experience from specification to supply -thanks to our innovative service that combines the best of in-store and direct purchasing. In this article, we explore the benefits of being a Dulux Decorator Centre customer and how we can support you and your business.

Extensive range of products

Dulux Decorator Centre offers an extensive selection of paints, woodcare solutions, and specialised products. Whether you require specialist paints or reliable workwear for your team, you'll discover a comprehensive range of options in-store or for prompt delivery via our online or telephone ordering services.

We greatly appreciate the valuable feedback provided by our customers as it enables us to continually enhance our product range. As a result, we are always on the lookout for new products and specialist items that cater to evolving demands. For example, to meet sustainability needs, we now stock the new Dulux Trade Diamond Matt– a durable, easy to work product that is 99.9% Volatile Organic Compound (VOC) free[1] and compliant with green building accreditations. We also offer a selection of brushes and painting accessories from Lick that are made using sustainably sourced materials and designed to stand the test of time to minimise waste.

End-to-end support

Choosing Dulux Decorator Centre provides you with access to comprehensive support at every stage of your project, from specification to aftercare. The experienced team at Dulux Decorator Centre will provide advice on the best products for a wide range of projects across numerous sectors and will even attend your site to complete full reports. Our Commercial Colour Service Consultants can also create colour schemes to optimise designs and ensure that they support occupants’ needs.

With technical representatives available for site visits or phone consultations, you can feel rest assured that you have expert support whenever you need it.

Effortless account management

Managing your account with Dulux Decorator Centre becomes hassle-free with one single point of contact that you can rely on. Your dedicated Contractor Development Manager will liaise with the specification, technical support, and business development teams to ensure that all aspects of your account are handled efficiently.

Also, with a dedicated team of over 1,200 retail colleagues at your service, you can tap into an abundance of expertise and receive the professional support needed for a seamless experience.

Cost savings and rewards

Effectively managing costs is essential for running a successful business. With Dulux Decorator Centre, you gain access to a bespoke pricing structure that provides a clear breakdown of product costs and volume savings. What’s more, you can benefit from a credit account offering 30 days of credit and convenient payment options through Direct Debit.

We also offer Nectar rewards, providing two Nectar points for every £1 you spend. These points can be used however you see fit – be it in store at Dulux Decorator Centre or on fuel at Esso.

Convenient delivery

With over 230 stores nationwide, Dulux Decorator Centre is easy to access – and some stores open as early as 5:30am for added convenience.

Customers can collect from store or utilise Dulux Decorator Centre’s delivery options – including Rapid delivery to ensure product arrives within two hours. Nominated delivery slots are also available to ensure the product arrives at a convenient time to you.

Get your accounts in order

Whether you prefer ordering in-store, through the priority order line, via email, over the phone or online, managing your account and placing orders is simple. Customers can access product price lists, view previous orders and invoices, and keep track of credit limits via their online accounts. The website also allows you to check stock levels for click and collect orders, ensuring you have the products you need when you need them.

Dulux Decorator Centre offers an all-encompassing solution to support your painting and decorating business - with a wide range of products, comprehensive services and dedicated support. To find out more, speak to your Dulux Decorator Centre Account Manager or visit: www.duluxdecoratorcentre.co.uk/dulux-decorator-centre-360

[1] Based on in-can VOC content, measured in accordance with ISO 11890-2:2013