Safeserve: Protecting our colleagues and customers

In line with government safety guidance, we are pleased to confirm that we will be easing some restrictions within DDC stores in England from Monday 19th July.

You will no longer need to follow social distancing requirements, and any limits on the number of customers in our stores will be removed.

Whilst face coverings and ‘two-metre rule’ social distancing will no longer be required, we are aware that for many customers these practices will continue to provide comfort. We support this, and disposable face coverings will remain available in stores for customer use.

Our store colleagues will also continue to wear face coverings.

Hand sanitiser will still be available in all stores, and our protective screens at counters will remain for the foreseeable future.

We thank you for your support as we continue to adapt our processes to ensure a safe and welcoming shopping environment.

Stores in Wales, Scotland and Northern Ireland will continue to operate in line with their local guidance.

Safeserve: Collection and delivery

If you would prefer to shop with us without making the trip to our stores, we have a daily delivery service available to all customers. This is free of charge for non-account holders with orders valued over £50 (inc VAT), additional delivery charge of £5 (inc VAT) for orders under £50 (inc VAT). The delivery service is free of charge with no minimum spend to all trade account holders.

Additionally, our Click & Collect service is available to all customers also, via our website

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