Our doors are now open
We’ve made it safe for you to shop – here’s how
In line with government legislation, it is mandatory to wear face coverings in all shops*.
Please observe the government guidance and ensure that before entering Dulux Decorator Centre stores you are wearing an appropriate face covering.
Thank you for your co-operation in keeping your fellow customers & our colleagues safe.
To help us protect you as you shop with us, please only shop as individuals, not in groups, and follow all the guidance on display, including the directional signs that will guide you around the stores safely.
Please watch our video guide, on what you can expect in our stores.
- All stores will be operating a one-way system and limiting numbers of customers in-store at any one time.
- You will have access to hand sanitizer at the entrance to the stores and protective screens have been installed at the till areas.
- Unfortunately, for the time being, certain facilities, including toilets and drinks machines will not be available.
To help us protect you as you shop with us, please only shop as individuals, not in groups, and follow all the guidance on display, including the directional signs that will guide you around the stores safely.
Please watch our video guide, on what you can expect in our stores.
When you order online at duluxdecoratorcentre.co.uk, you will have the choice between delivery or collection.
Here’s an example of the collection process:
A customer will call, email or order online for collection
A store colleague will call the customer to advise on how our “No Contact” collection will works and provide collection slot
The customer then visits the store to collect, notifying the store of their arrival via phone
Colleagues gather the customer’s order and take it outside to the car park and place into the designated collection area marked out
We also have two new services available in select stores around the UK.
