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Collection & Deliveries

Delivery Times & Cost

How long does delivery take?

Order before 9.30am and you’ll receive your purchases the very same day. If we are not able to source your product we will call you to arrange delivery at a later date once the product is available.

Orders placed after 9.30am will be delivered the following working day, excludes bank holidays.

How much does delivery cost?

This service is free of charge for non-account holders who order over £50 Inc. VAT and free of charge with no minimum spend to all trade account holders.

Non-account holders ordering below £50 Inc. VAT, there is a delivery charge of £5.00 inc. VAT)

Please note: this service is only available during weekdays, excludes bank holidays.

Click & Collect

You may Phone & Collect or Click & Collect your order from any of our Dulux Decorator Centres.

Either contact your local store to place your order and arrange a collection time, or order on our website and select which store you’d like to collect from on the same* or next day.

*Please refer to your order confirmation for when your order will be available for collection or contact your local store for more information.

Locker Collection

We also have Collection Lockers outside some of our stores, so that you can collect your order without even coming into the store. These are handy for pick-ups when our store is closed.

Look out for the Collection Locker feature on our store pages on our website. Place your order by phone or email and request Locker Collection. (This is option is not yet available on online orders.)

For a full breakdown of how this service works, please visit our locker collection information page.